At Aussie Blue Heeler Pups, the health and well-being of our puppies are our top priorities. We are committed to providing our customers with healthy, well-adjusted Blue Heeler puppies. To ensure this, we offer a comprehensive Health Guarantee that outlines our commitment to the health of our puppies and provides peace of mind to our customers.

1. Initial Health Guarantee: All puppies from Aussie Blue Heeler Pups come with an initial health guarantee. Within the first 72 hours after the puppy arrives at its new home, the customer must take the puppy to a licensed veterinarian for a thorough health examination. If the veterinarian finds any serious health issues that were present before the puppy was shipped, the customer can return the puppy for a full refund or exchange it for another puppy of equal value, subject to availability. This guarantee ensures that customers receive a healthy puppy free of any immediate, pre-existing health conditions.

2. One-Year Genetic Health Guarantee: We stand behind the quality of our breeding program by offering a one-year genetic health guarantee. This guarantee covers any genetic disorders that may affect the puppy’s quality of life. If within the first year, a licensed veterinarian diagnoses the puppy with a genetic disorder that impacts its health, the customer has the option to return the puppy for a full refund or choose a replacement puppy of equal value. Alternatively, if the customer wishes to keep the puppy, we may offer reimbursement for veterinary expenses related to the genetic condition, up to the purchase price of the puppy.

3. Lifetime Support: Our commitment to the health and well-being of our puppies extends beyond the guarantees. We provide lifetime support to our customers, offering guidance and advice on health, nutrition, training, and general care. Our goal is to ensure that each puppy thrives in its new home and that our customers have access to the resources they need for a successful and happy relationship with their new Blue Heeler.

4. Conditions and Exclusions: To maintain the validity of our Health Guarantee, customers must adhere to certain conditions. This includes providing proper care, nutrition, and regular veterinary check-ups for the puppy. The guarantee does not cover issues arising from accidents, neglect, abuse, or illnesses contracted after the puppy leaves our facility. It is also important that customers follow the vaccination and deworming schedule provided by us to prevent common preventable diseases.

5. Transparent Communication: We believe in transparent and honest communication with our customers. Before the purchase is finalized, we provide detailed information about the health guarantee, including what is covered and any exclusions. We encourage customers to ask questions and express any concerns they may have. Our goal is to build trust and ensure that every customer is fully informed about the health and well-being of their new puppy.

At Aussie Blue Heeler Pups, we take pride in the health of our puppies and are dedicated to supporting our customers in every step of their journey with their new Blue Heeler. Our comprehensive Health Guarantee reflects our commitment to quality breeding practices and the long-term happiness of our puppies and their families.